Frequently Asked Questions
We answered some of common questions people asked us frequently
Shipping  ✹ Products ✹ Returns & Exchange
Shipping
Post Office Shipping times: can vary by destination and can be delayed due to customs, but typically international shipments arrive within 2-4 weeks
We apologised but express delivery and rush order not accepted
Ready to Ship Merchandise:Â
Orders typically ship within 3-5Â business days.
All orders are available with the tracking number provided to most locations. If tracking is available for your location, it can be found in your shipment confirmation email.
We also add Shipping rates + Shipping in checkout Page
Buyers should be aware that additional customs and import taxes or fees may apply to international orders
Do you ship to my country?
If your country is not available on checkout please write us at [email protected] and we will get back to you with best possible shipping options for your country.
What if I need to change my shipping address?
If your order is still in processing status please send us your Order Number and Correct Address at [email protected] from email ID you used while placing Order.
Where will my order ship from?
All orders ship out of our shop in Sialkot-Pakistan, please understand shipping time to the east coast will be longer.
Will my items come in one package?
As Yes we ship Multiple Order once . However once your order is confirmed you can contact us about it.
Product
How do I care for my patch?
Hand embroidery is delicate in nature and should be treated with care. To promote longevity, I recommend hand or machine stitching patches to items that are not routinely laundered like a jean jacket or tote bag. Avoid washing and drying.
Gently spot clean or Dry Clean only.
What if an item that is sold out?
We are Not accept Backorders or pre-orders and Mostly our item restock after 8 weeks or you can contact us for hurray order , we can made for you without any extra fee
Shipping & Returns
What is your returns policy
We have a 14days return policy, which means you have 14days after receiving your item to request a return. Return Postage will be paid by buyer.
My order arrived damaged
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
How Can I Cancel Or Change My Order?
We always aim to make sure our customers love our products, but if you do need to cancel an order, we’re happy to help. Just email us directly at the contact now page. Cancellations are subject to the credit card fees charged to us.